Terms

These terms apply to the plumbing and drainage work carried out by Jones Plumbing & Drainage Ltd. By calling us out, you agree to them.

Jones Plumbing & Drainage Ltd is registered in England and Wales, company number 17421180. Our registered office is 25 Norfolk Street, Blackburn, BB2 4EW.

The work

We take emergency call outs 24 hours a day, 7 days a week, for domestic and commercial properties. We give you a clear price before any work starts, and all work comes with a workmanship guarantee.

Drain responsibility

A drain that only serves your property and sits inside your boundary is your responsibility. Since 1 October 2011, shared drains, and the part of your drain outside your boundary, are usually the local water company's responsibility. Across most of the North West that is United Utilities.

Insurance

We never say a job is covered by insurance. Some home insurance policies include trace and access cover, so check your own policy.

Contact

To contact us about these terms, email accounts@jonesplumbing-drainage.com.